Mar
2011
Web Copy or Website Design? – Importance in Online Business Success
Poisted by : WebGuru Under : Web Design, Website Design No CommentsWeb copy and website design must be integrated to produce a website capable of attaining optimal results for business. To ensure smooth website functionality, writers and designers must work in tandem and share an understanding of 4 vital areas:
- The purpose of the website
- The website’s target audience
- Brand/product characteristics
- Web requirements and constraints
The Purpose of the Website
A business website always has a purpose. No enterprise or individual will put up a website just for fun, or because they want to. Business websites are the need of the moment, to further business and scale profits. As a website designer, the most important question you can ask your client is what his website’s objective/purpose is.
An e-commerce website is a business website, as is a company profile website, or a personal portfolio website. All of these are seeking clientele for their products/services; and basically just looking for ways to make money on the web.
However, although the end goal is the same for all business websites, different businesses have different requirements and focus areas to support their end goals. This is where a number of online business owners falter as they are not sure what their website’s require. As a designer, you can help your client establish his website’s objective, which might primarily entail to:
- Lead generation
- Online product marketing/selling
- Creating brand awareness
- Inviting subscriptions
- Community establishment
- Feedback generation
Clear definition of a website’s objective helps form a ‘call to action’ to enlist user participation. A compelling web copy further helps by urging users to take that action and contribute to the website’s click-through and conversion rates.
The Website’s Target Audience
Business websites will ideally target a niche audience, typically a primary focus group who will help conversion, and one or two secondary groups who will help click-throughs. A good website design is one that works on a wide range of users, irrespective of their personal needs and biases.
Without a target audience, a website loses its aim. But a target bank is not enough; without a focused and integrated design and copy, web businesses will clearly miss their mark.
By asking your client a few questions about his niche and the consumer markets he is targeting, it is possible to come up with design and content that will communicate his business across to people.
Case in point: web designers and copywriters must work together to produce successful websites. One cannot exist without the other; designs without copy serve no purpose, and copies without designs are positively unattractive.
Brand/Product Characteristics
A website’s design and content, both need to reflect a brand’s characteristics the best they can. A business brand that advertises wacky and risqué is no good with content that speaks of safety and professionalism. Similarly, for a brand that is clean and direct, a lyrical writing is ineffective.
Brand personality must be presented across with precision and clarity. Brands signify what a business or company stands for. Designs and content must merge to set forth expectations with clarity.
Web Requirements and Constraints
Disjoined information and website architecture destroys user experience. A content writer without SEO knowledge or knowledge of web strategies, site navigation and basic rules of online selling can hurt usability and conversions of a site. Web designers without smart design solutions and strategies to incorporate web copies can affect the overall success of a website.
Although most copywriters today are educated in online methods of marketing and selling, and designers structure sites to bank on keyword-rich content, both must cooperate to attain website usability. Strict adherence to web requirements and constraints help tremendously.
In Conclusion…
For as long as the web will exist, web designers and web copywriters will continue to fight each other over who is more important to a website’s success. Truth is, working in tandem and unified attack can save the day. Unfortunately, designers and writers are far from making truce, if not completely misunderstanding the importance of it.
However, in the best interest of business success, an understanding must be reached between both parties. Thankfully, this is not difficult to achieve if some basic rules can be employed:
- Treating the client’s marketing documentation as guide and reference for design and write-up.
- In the absence of documentation, asking the client for information required for goal-based design and content.
- Withdrawing from the project where client fails to define his website’s purpose or marketing strategy. There is no point wasting time providing trial and error solutions to the client.
Most importantly, never rule out the need for clear communication between designers and writers to create robust websites.

n taste, and they express a myriad of emotions. To appreciate the beauty of color, you don’t have to be an artist, or in our present context, a graphic or web designer.
nct individuality, most often they find themselves looking at existing websites for inspiration. In this article, we have discussed brief guidelines that can help you experiment and create designs with out-of-the-box ideas. So, don your best creative cap and add more innovation and uniqueness to your 









Copyright © 2010 Webguru. All Rights Reserved.